Have experienced the abrupt and almost rude attitude of staff that other people have reviewed. Staff could do with some customer service training. Wouldn't survive if it was a private business. I have missed some post offices that have had to close down, but wouldn't miss this one.
Staff are distantly helpful. The man is the most warm and helpful person there. To the others its obviously just a job!
Always very friendly and efficient staff. Helpful and humorous. Perfect.
Male member of staff was very helpful as we tried to renew our drivers licence. Computers were down but he spent about 20 minutes trying to get it all sorted before having to phone an engineer. He then took our contact details and phoned us later in the day to say everything was back up and running - really went above and beyond with his customer service.
Only 1 star because you cant put a half or no stars at all!Staff don't know the rules on what is classed as restricted and prohibited items. After pointing out on their OWN LIST that what I was sending was restricted and NOT prohibited I was asked to leave the premises. Disgusting!For all the good it will do, I have made a formal complaint.
Grangemouth Post Office is a UK Post Office based in Grangemouth, Scotland. Grangemouth Post Office is located at 3 York Arcade, Grangemouth FK3 8AA, UK.
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